1. Restart iPhone 7 When It's Frozen
The very first thing that you should do to fix this issue is to restart your iPhone 7 or 7 Plus. There are many cases where the phone gets frozen because of a faulty application which is taking up too much of the device’s memory. Restarting the phone shuts down the application and makes your phone functional again. Follow these steps to perform a soft reset on your iPhone:
Press and hold the Power button.
Keep holding when the “slide to power off” prompt appears.
Slide that and your device will be turned off. After a while, press the Power button again to turn on your device.
Following this step, your phone will restart and will be fully functional once again.
2. Hard Reset iPhone 7/iPhone 7 Plus
Another way of getting your phone out of its frozen state is by using the hard-reset method. To fix your iPhone 7 frozen issue, follow these steps:
Press and hold the Power button.
Continue to hold the Power button and press and hold the Volume down button located on the left side of your iPhone.
Hold both buttons as the iPhone powers off and back on; release both buttons when the Apple logo appears on the screen.
3. Uninstall Apps that Cause iPhone 7 Keeps Freezing
A very common reason that gets your iPhone 7 Plus freezing is the presence of excessive RAM consuming apps. These apps can drain away your memory and battery life without doing anything and cause the phone to freeze. Usually a service that runs in the background to keep things smooth goes wrong which causes the device to freeze. Here are a few things to look out for to figure out why your phone is freezing:
A recently changed setting
Recently installed applications
Applications that cause your phone to crash, lag or freeze every time you open them
The obvious and affective solution for this problem is to get rid of applications that are causing this kind of behavior. On the home screen, keep holding the app icon till it wiggles, then delete it by tapping the little x icon.
4. Reset All Setting on iPhone
If you are still having problems and your iPhone 7 keeps freezing, then you might need to reset all settings on your iPhone 7/7Plus. This way will only restore the customized settings on your device. No data will be deleted.
To reset your device, you need to:
On iPhone 7, go to Settings > General > Reset.
Tap Reset All Settings.
If prompted, enter your Passcode or Apple ID details
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5. Restore to Factory Settings
If your phone still keeps freezing and you somehow cannot access the settings to do the general factory reset, you can use iTunes for this purpose.
This is going to erase all of the data that you have in your device. Follow these steps to perform a factory reset on your iPhone7/7 Plus using iTunes:
Connect your iPhone 7 to a PC using a lightning cable.
Select your device when it appears on the iTunes panel. If iTunes fails to recognize your device, you will need to put your device into recovery mode first.
Click Restore [iPhone] in the Summary panel. If your device is in recovery mode, iTunes will pop up a messaging asking you to restore first. Similarly, click Restore.
Choose Restore again to confirm. After that, iTunes will erase the previous software and install a new iOS.
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